The Circus Called Domain Transfer

Note: For unexplainable reasons, I decided not to explicitly name the people/group involved and their role in this so-called circus. Though, I did put their names out there for all the world to see. A simple matching type activity for the curious cats, I guess. =P

It was late March when I decided I should change my webhosting provider and have my domain transfered. Server downtime almost always occurs especially on those few (and I mean very few) moments that I wish to post a blog entry. Pretty irritating considering I only have the night hours to do all my leisure activities.

Since domain transfer would take up too much time and difficult to do on staggered sessions, I asked my Dearest to take over. He had his domain transferred himself (with no added fuss) so I thought he is the best person to handle my domain transfer. I never thought a simple favor would turn out to be time-consumming and infuriating for both of us.

There was no problem with regard to the whole system backup and the Auth code was already issued. Initiating the domain transfer was also smooth-sailing. What we couldn’t figure out at the time was how come the domain tranfer was denied each and every time.

My new webhosting provider was kind enough to give us the details we need so that another transfer could take place. Their acommodating replies can only go so far and the old provider can only give the definite answer that we need. Unfortunately, the old provider’s replies were anything but definite. In fact, we had to decode the whole email just to be sure we understood what they meant.

Dearest decided to contact the registrar directly so that the domain transfer problem will be fixed. My domain only had about 2 weeks before expiring and the regular emails (re: domain renewal invoice) from the old webhosting were really not helping. The registrar replied saying that they have been experiencing technical issues of their own and domain transfers will most likely be rejected until they can solve it.

As of this writing, the registrar still hasn’t solved the domain transfer-out issue. My domain is still registered on my old webhosting provider while I availed the actual hosting from the new provider.

I would still want my domain to be transfered once the registrar is problem-free but somehow, I feel I have to wait for weeks. I am grateful that the blog is up and running again but the apparent dissatisfaction from the whole drama is still there. I still didn’t get the money’s worth and we both have to needlessly spend time and energy over something which can be avoided by just a simple customer notification. But hey, that’s consumerism for you. Most of the time, good products and services are only but a mere prerogative, not a standard.